In other cases, such as when you contact us by email, post, phone, chat or otherwise, about our services or request other information, we will collect and maintain a record of your contact information, your communications and our responses. If you contact us by phone, we will provide you with further information during the call.

We process information about your location to enable you to provide you with Content that may be of interest to you. Your location may be determined by manually entering an address, city or postal code, or by checking your IP Address.

Your location is determined, with varying degrees of accuracy, depending on whether it is collected from the Browser or the Device (e.g., IP address, device language, or user-selected language) and the privacy settings you have set. We make every effort to ensure that information about your location is not used to infer your Sensitive Data.

You can limit the collection of your location information by changing your Browser or Device settings as described in the “How can you control your data and manage your choices?” section below.

Cookies can "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

The Firm will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Firm will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

The Data will only be kept for the period strictly necessary for the execution of the purposes for which they were processed. In particular:

1. The Data collected for the management of your personal account as a registered User will be retained until the account is deleted.
2. Data collected for statistical processing purposes will be retained until the results are established/deleted by or at the request of the data subject.
3. Data collected to assess customer satisfaction will be retained for the period not exceeding 18 months after the collection of your responses.
4. The Data collected for sending communications regarding services of a category similar to the services availed by You will be kept until you object.
5. Data processed in the context of legal obligations to which we are subject will be retained for the period required by law. Data processed to protect our interests and those of our users will be retained for the period provided for by applicable law to protect our interests (generally no more than 10 years).

You can reach us regarding data retention at info@nilsfactor.com or by writing to: NILS Factor, 4th Floor, Sishan House, 119, Shahpur Jat, Siri Fort, New Delhi, Delhi 110049.

We disclose your Data to the following list of persons/entities (“Recipients”):

1. The Persons we authorize to carry out any of the data-related activities described in this document: our employees and collaborators who have undertaken to respect an obligation of confidentiality and to comply with specific rules concerning the processing of your Data;
2. Our Data Processors: our Entities and external persons to whom we delegate certain processing activities. For example, security system providers, accounting, administrative, legal, tax, financial and debt collection consultants, data hosting platform providers, etc. We have signed agreements with each of our Data Processors to ensure that your Data is processed with appropriate safeguards and only according to our instructions.
3. System Administrators: our employees and those of our Data Processors who help us manage our IT systems and who can therefore access, modify, suspend and limit the processing of your Data. These people have been previously selected, adequately trained and their activities are monitored by systems that they cannot modify.
4. Our Entities: Depending on your jurisdiction, we and certain of our Entities will process your Data in compliance with and in accordance with applicable data protection legislation.
5. Law enforcement authorities or any other authority whose work depends on us: this is the case when we must comply with a court order or law, or when we must defend ourselves in legal proceedings. When a government, whether supranational, federal, state, prefectural or local, a statutory, administrative or regulatory body of government, a court, an agency including a law enforcement agency, or any other authority in any part of the world (including outside your jurisdiction) whose regulations, directives, notices, resolutions, orders, decrees, injunctions, warrants, or judgments are binding on us, requires us to disclose your Data, we will not share your Data without your consent, unless we are legally obliged to comply with such regulations, etc.
6. Business Transactions: If the Firm is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
7. Other legal requirements: The Firm may disclose Your Personal Data in the good faith belief that such action is necessary to:
   1. Comply with a legal obligation
   2. Protect and defend the rights or property of the Firm
   3. Prevent or investigate possible wrongdoing in connection with the Service
   4. Protect the personal safety of Users of the Service or the public
   5. Protect against legal liability
8. The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.
9. Payments: We may provide paid services within the website. In that case, we may use third-party services for payment processing (e.g. payment processors). We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy.

Your information, including Personal Data, is processed at the Firm’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Firm will take all steps reasonably necessary to ensure that Your Data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

You have the following data protection rights:

1. A summary of personal data which is being processed by us and the activities undertaken by us with respect to such personal data
2. The identities of all other Data Fiduciaries and Data Processors with whom your personal data has been shared by us, along with a description of the personal data so shared, and
3. Any other information related to the personal data of us and our processing, as may be prescribed by law

However, nothing stated above shall apply in respect of the sharing of any personal data by us with any other Data Fiduciary authorized by law to obtain such personal data, where such sharing is pursuant to a request made in writing by such other Data Fiduciary for the purpose of prevention or detection or investigation of offences or cyber incidents, or for prosecution or punishment of offences.

1. Correct the inaccurate or misleading personal data
2. Complete the incomplete personal data; and
3. Update the personal data

You can make a request for erasure of your personal data and upon receiving such request, We shall erase your personal data unless retention of the same is necessary for the specified purpose or for compliance with any law for the time being in force.

You shall have the right to have readily available means of grievance redressal provided by Us in respect of any of our act or omission regarding the performance of its obligation in relation to Your personal data or the exercise of your rights.

We shall respond to your grievance within the prescribed period of 1 month. You shall first exhaust your opportunity of redressing your grievance with Us before approaching the Board.

Please find below the details of the grievance officer:

Designation: Grievance officer

E-mail id: info@nilsfactor.com

Address: M/s. NILS Factor, Propreitorship Firm having its office at 4th Floor, Sishan House, 119, Shahpur Jat, Siri Fort, New Delhi, Delhi 110049

You may exercise any of the rights listed above with respect to:

1. Firm, by writing to info@nilsfactor.com;
2. one or more of the Entities that has/have processed your Data, by sending a communication to the contact details that you will find in their respective communications;
3. Third parties who have shared your Data with us (e.g. business partners, data brokers) via their email address or your account settings on their platforms.
4. You may revoke your consent for the purposes for which we collected it through the settings on Our Pages or by writing to info@nilsfactor.com;
5. You can stop receiving promotional communications by clicking the link at the bottom of each email and/or by clicking the “STOP” link in any text or other message you receive as a notification;
6. You can configure your preferences regarding the Data collected by the Browser and the Device;
7. If you wish to unsubscribe from the web push notification, you can withdraw your consent at any time, depending on the browser you are using and by following the instructions below.
8. Main browsers:
1. Chromium
2. Firefox
3. Safari

You may also withdraw your consent to receiving notifications directly from the communications you receive by following the instructions below:

Desktop: Right click on the notification > turn off nilsfactor.com notifications

Mobile: Go to Notification Center > Site Settings > Notifications > Block NILS Factor Notifications

1. You can block the sharing of some of your Data within the Programmatic Advertising platforms that allow us to send you Content that may be of interest to you , by using the Ad Choices tools
2. You can block the sharing of certain Unique Identifiers through Your device. For iOS devices: You can enable the “Limit Ad Tracking” setting by going to Settings > Privacy > Advertising and selecting/checking “Limit Ad Tracking”. On the same page, you can also reset your advertising identifier (known as IDFA). For Android devices: You can enable the “Opt out of ads personalization” setting by going to Settings > Privacy > Advanced > Ads and selecting/checking the “Opt out of ads personalization” setting.
3. You can limit the processing of Location Information from your Device by choosing to allow your location to be tracked only for a short period of time or by providing us with only your address or zip code;
4. You can block the processing of Other Tracking Technologies (e.g., pixels) in our email communications through your email application. For example, in Outlook, blocking of this type of tracking is disabled by default unless you click “Download Images.”

You shall perform following duties:

1. Comply with the provisions of all applicable laws for the time being in force while exercising under this privacy policy;
2. To ensure not to impersonate another person while providing your personal data for a specified purpose;
3. to ensure not to suppress any material information while providing your personal data for any document, unique identifier, proof of identity or proof of address issued by the State or any of its instrumentalities;
4. To ensure not to register a false or frivolous grievance or complaint with a Data Fiduciary or the Board; and
5. To furnish only such information as is verifiably authentic, while exercising the right to correction or erasure.

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If we need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Our Service may contain links to other websites that are not operated by Us. If you click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

This Privacy Policy explains and covers the processing operations that we carry out as Data Fiduciary.

The Privacy Policy does not cover processing carried out by parties other than Firm and, in particular, does not cover:

• the processing carried out by our business partners as independent Data Fiduciary, including those carried out by social media platforms within Our Pages ;
• Further processing carried out by our Entities as independent Data Fiduciary for purposes other than those described in this Privacy Policy.

In relation to these situations, we assume no responsibility for the processing of your Data that is not covered by this Privacy Policy.

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.